111d's Privacy Policy

Information We Collect

We collect various types of information when you create an account, make transactions, or use our services on 111d. The details of that information are described below:

1.1 Information You Provide Directly

The following information is collected when you register on our platform or use our services:

• Full name, date of birth, and national ID number (for identity verification)
• Email address and mobile number
• Residential address
• Payment method details — such as the last few digits of your bKash, Nagad, or Rocket account number
• The content of your communications with customer support

1.2 Automatically Collected Information

When you use our website or app, the following information is collected automatically:

• IP address and device information (device model, operating system, browser type)
• Login time, session duration, and browsing patterns on the site
• User behaviour data collected from cookies and tracking pixels
• Transaction history, betting patterns, and gaming activity
• Referral source — how you arrived at our site

1.3 Information Received from Third Parties

In some cases we may also receive information about you from third parties such as identity verification agencies, payment processors, or fraud prevention services. This information is used solely to confirm your identity and maintain the security of the platform.

Information Sharing and Disclosure

111d does not sell your personal information to third parties. However, we may share your information in certain specific circumstances:

3.1 Service Provider Partners

We may share your information with trusted third parties such as payment processors, identity verification services, and technology infrastructure providers to operate our services. These partners operate under strict confidentiality agreements and may not use your information for any other purpose.

3.2 Legal Obligations

We may be required to disclose your information to relevant authorities due to court orders, regulatory requests, or other legal obligations.

3.3 Fraud and Security Protection

Information may be shared with relevant security agencies to protect the security of the platform and to prevent possible fraud or unlawful activity.

3.4 Business Transfers

If 111d's business operations are merged, acquired, or transferred in the future, user information may form part of that process. You will be notified in advance in such a case.

Data Security Measures

111d has put in place advanced technical and administrative measures to keep your personal information secure.

5.1 Technical Security

• All data transfers are secured with SSL (Secure Socket Layer) encryption
• Stored data is kept using AES-256 encryption technology
• Firewall and intrusion detection systems are continuously active
• Regular security audits and vulnerability assessments are conducted
• Two-Factor Authentication is available

5.2 Administrative Security

• Access to your information is restricted to authorised staff only
• All staff are bound by strict confidentiality agreements
• Regular security training is provided
• A rapid response plan is in place for data breach incidents

Your Rights and Controls

As a user of 111d, you have certain important rights over your own information:

7.1 Right to Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your personal information.

7.2 Right to Rectification

You have the right to request correction of any inaccuracies or incompleteness in your information. You can do this through account settings or by contacting support.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, if some information must be retained due to legal or regulatory obligations, complete deletion may not be possible.

7.4 Opt-Out of Marketing Communications

You have the option to opt out at any time if you do not wish to receive our promotional messages and offers. Notifying the support team or changing your account settings will make this effective.

7.5 Right to Data Portability

Where technically feasible, your information may be provided in a structured and portable format.

To exercise any of the above rights, contact our support team via live chat or email. We will respond as quickly as possible.

Changes and Updates to This Policy

We may update this privacy policy at any time due to business changes, new technologies, or legal requirements.

For any significant changes, we will notify you via your registered email or through a notification on the platform. Continuing to use the platform after an update means you are considered to have agreed to the revised policy.

The latest version of the policy will always be available on this page. Please note the "Last Updated" date shown at the top of the page.